Help Center

Frequently asked questions about technology, consulting, and clinic development

Find clear answers about Multifrax, Therma D.A.S., consulting, and implementation workflows for medical clinics. If you need a personalised recommendation, our team can help.

Multifrax

Frequently asked questions about the Multifrax non-ablative fractional laser and clinical use.

What is Multifrax?

Multifrax is a unique non-ablative fractional laser on the market, combining the simultaneous emission of a Thulium laser (1927nm wavelength) and an Erbium Glass laser (1550nm wavelength) in a single shot. Its military-grade technology offers precision in multi-layer skin treatment under strict safety standards, in an intuitive and portable design.

What are Multifrax's indications and benefits?

Multifrax's innovative technology effectively treats:

  • Fine wrinkles and expression lines (facial rejuvenation)
  • Pigmentation disorders: sun damage, melasma, and dyschromias
  • Acne and hypertrophic scars
  • Enlarged pores and irregular texture
  • Active acne
  • Skin laxity

Multifrax treats a wide range of dermo-aesthetic conditions across all skin types, with progressive and natural results, as it induces skin neocollagenesis. As a non-invasive, non-ablative procedure, it is a fast treatment (15 to 30 minutes depending on the indication) that does not disrupt daily life and is well tolerated by most patients. All treatments must be performed following a prior medical assessment.

How many Multifrax sessions are usually recommended?

During the medical assessment, a personalised plan is established based on the patient's diagnosis, phototype, and medical history. For most treatments, a minimum of 3 sessions is required to ensure proper collagen synthesis and optimal results.

Does Multifrax require downtime?

While each patient may experience a different recovery response, most patients present redness (erythema) and mild inflammation in the treated area immediately after the session. These effects can last from a few hours up to 1 day. It is important to maintain proper skin hydration and avoid sun exposure.

Therma D.A.S.

Answers to common questions about Therma D.A.S., protocols, and clinical applicability.

What is Therma D.A.S. and which technologies does it integrate?

Therma D.A.S. is a platform that combines plasma technology and thermo-regulated radiofrequency in a portable device for safe and effective skin rejuvenation. It integrates two technologies:

  • Endo D.A.S.: Thermo-regulated intradermal radiofrequency. Acts on the subcutaneous layers, promoting collagen and elastin synthesis, reducing skin laxity and signs of ageing, among others.
  • Pro Plasma: Treats signs of ageing in the superficial layers of the skin.
What procedures is Therma D.A.S. indicated for?

It expands outpatient therapeutic options to treat conditions such as:

  • Skin laxity
  • Facial contour remodelling (laxity and localised fat)
  • Active acne
  • Acne scars and fibrotic tissue

All procedures must be preceded by a personalised medical assessment.

Is Therma D.A.S. a medical-use device?

Yes. Therma D.A.S. is a treatment that must be performed by specialised medical professionals trained in the use of the device, to ensure safety standards and protocol standardisation with consistent results.

Does Therma D.A.S. require downtime?

The Endo D.A.S. treatment is a minimally invasive intradermal procedure. Recovery depends on the condition being treated; however, in most cases there is swelling in the treated area and minor bruising that resolves spontaneously. Post-treatment care focuses on avoiding sun exposure and using submental compression bands for treatments targeting facial contour.

Consulting

Questions about strategic, clinical, and operational consulting services.

What is included in Nextderm consulting?

It includes situational analysis, goal definition, protocol design, operational planning, and implementation support.

Is consulting suitable for both new and established clinics?

Yes. It adapts both to new launch projects and to operating centres aiming to optimise profitability, processes, and positioning.

Is training provided for medical and commercial teams?

Yes. Consulting plans can include technical training, commercial argumentation, and result-tracking methodology.

How is consulting impact measured?

Baseline indicators and phase objectives are defined to track clinical, operational, and commercial progress throughout the process.

Medical Device Acquisition

Key questions before acquiring technology for your clinic.

How does the process of acquiring a medical device work?

It starts with an assessment of clinical and business needs, continues with equipment recommendation, and ends with implementation, training, and follow-up.

Which criteria are analysed to recommend a technology?

Patient profile, therapeutic goals, estimated return, competitive differentiation, clinic resources, and learning curve are assessed.

Is there support for installation and go-live?

Yes. The process includes installation coordination, technical validation, and initial support to start safely.

What support do I receive after purchase?

It includes technical support, usage guidance, protocol updates, and follow-up to maintain clinical and commercial performance.

Turnkey clinic process

Everything you need to know to launch or transform a clinic end-to-end.

What does a turnkey clinic mean?

It is a full-service model where the complete project is planned and executed: strategy, technology, training, processes, and launch support.

What are the phases of a turnkey project?

It typically includes initial diagnosis, clinic model design, operational implementation, team training, and stabilisation phase.

Which clinic areas are optimised in this process?

Clinical areas, patient flow, service protocols, marketing, commercial structure, and KPI tracking are addressed.

How long does it take to implement a turnkey clinic?

It depends on project scope. After initial diagnosis, a phased roadmap is defined with milestones and measurable targets.

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